Cisco CUCM Trace Collection using RTMT

CUCM Trace Types & Prerequisites for Trace CollectionTrace Types: There are 2 kinds of trace to collect for CUCM troubleshooting; SDI (System Diagnostic Interface) and SDL (Signal Distribution Layer).SDI Trace: mostly used by general voice engineers for troubleshooting the majority of CUCM issues. Plus, it is easier to understand than SDL.SDL Trace: consists of large …

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High Availability between CUCM and H.323 Gateway

This post describes in great details about how to configure redundancy and customize relevant parameters between CUCM and H.323 Gateway. The following content can be divided into 2 sections: Redundancy configuration on CUCM side, dial-peer & timer configuration on H.323 Gateway side. Redundancy Configuration on CUCM side: Route Group Config: Add several gateways into Route …

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